Contact

Support

Support and help

We are here for questions, bug reports and account requests about EFM League and Fruzzle Rush. Check the frequently asked questions first; if you cannot find an answer, write to us using the form below.

Response time
Usually within 2 working days
Languages
English · Türkçe · Deutsch
Email
info@yarardijital.com

Which game do you need help with?

Topics

  • Account and loginPassword reset, login problems, email changes and account security (EFM League).
  • Purchases and refundsFounder Pass, payment problems and the right of withdrawal. For store purchases, refund requests go to the respective store.Terms of Service →
  • Bugs and technical issuesCrashes, freezes, content that does not load or data displayed incorrectly. Report them with your device and version details.
  • Account deletionPermanently delete your EFM League account and data. Steps below.See the steps →
  • Data and privacyRequests to access, correct or delete your personal data; KVKK and GDPR requests.Privacy Policy →
  • Press and partnershipsFor interviews, image material and partnership proposals, please use our contact page.Contact →

Create a support request

Fill in the form and a ready-made support request opens in your email app. The details reach us only through your email and are not stored on this page.

Open in email app →If your email app does not open, you can send your request directly to info@yarardijital.com.

Frequently asked questions

EFM League

I forgot my password. What should I do?

Use the “Forgot password?” link on the login screen; a reset link is sent to your registered email address. If the email does not arrive within a few minutes, check your spam folder and then write to us.

Can I have more than one account?

No. Only one user account is permitted per person (Terms of Service § 4). Multiple accounts may be suspended.

Should I play in the browser or in the app?

Either. The website and the iOS/Android apps work with the same account; your progress is the same everywhere.

When is the transfer market open?

The transfer market is only active during the mid-season and off-season breaks. The current dates are shown in the in-game season calendar.

What is the Founder Pass?

The Founder Pass is a one-off digital product, not a subscription. It grants permanent Founder status plus the benefits and cosmetic content listed in the product description, and is unlocked in your account immediately after purchase. It is paid via Stripe on the website or via the respective store in the apps.

My purchase does not show up in my account.

Log out and back in first. If the problem persists, write to us with the transaction number from your order confirmation or your store receipt.

How do I delete my account?

The steps are explained in the “Account deletion” section on this page.

Where can I find the game rules?

The manual on efmleague.com explains the game mechanics, the transfer market and the league structure in detail.

Fruzzle Rush

Is the game really free?

Yes. Fruzzle Rush is free, with no in-app purchases and no timer.

Do I need an internet connection?

No. The game plays offline; an internet connection is only needed for downloads and updates.

Will I lose my high score if I delete the app?

Yes. Scores and settings are stored on your device only; there is no account or cloud backup. Deleting the app deletes this data as well.

Which devices are supported?

iPhone, iPad and Android phones and tablets. The minimum system version is listed on the respective store page; a current operating system is recommended.

The game freezes or crashes.

Update the app from the store and restart your device. If the problem persists, report it using the form below with your device model and version.

Account deletion (EFM League)

You can permanently delete your account at any time. Deletion removes your squad, transfer history, Founder Pass and other in-game content; deleted accounts cannot be restored.

  1. Open the settings menu in the game and go to the account section.
  2. Choose “Delete account” and confirm with your password.
  3. Alternatively, write to us from the email address registered to your account with the subject “EFM League Account Deletion”.
  4. Your account is deleted within 30 days at the latest and you are notified by email. Records subject to statutory retention (e.g. invoices) are kept with restricted access for that period.

To process a deletion request, it must come from the email address registered to your account.

Fruzzle Rush: there are no accounts, so deleting the app from your device removes all game data.